To get help in person, contact us or make an appointment online, via Apple.com. Make sure you know your Apple ID and password before you bring your Mac into our Store.
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare Protection Plan coverage, whichever is longer. We offer this whenever you get service from us This is in addition to rights provided by consumer law.
Call Today to See Check if Your iPhone of Macbook Qualifies for Apple's Repair Extension Program
COMMON REPAIR ISSUES
MACBOOK PRO RETINA
Maximizing Battery Life and Lifespan
“Battery life” is the amount of time your device runs before it needs to be recharged. “Battery lifespan” is the amount of time your battery lasts until it needs to be replaced. Maximize both and you’ll get the most out of your Apple devices, no matter which ones you own.
Get ready for Mac service
Back up your data. You may need the backup if your Mac needs reformatting during the repair process. Device ER isn’t responsible for lost data.
Enable FileVault, which encrypts the data on your Mac.
Make sure you know your Apple ID and password.
Keep your cables and other accessories when you get service.
BATTERY REPLACEMENT SERVICE
If you need to charge your battery more and more frequently, it might be time to service it. For products with built-in lithium-ion polymer batteries, the batteries should be serviced by a Apple authorized service provider. Bring your device in for a free diagnostic.
Exchange and Repair Extension Programs
Battery Life Tips